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Writer's pictureRyan Mayfield

Tired of your leaders saying their teams are overwhelmed?



Protecting Your Team: A Double-Edged Sword

In the realm of leadership, it's often a fine line between protecting your team and hindering their growth. While it's essential to create a supportive environment, it's equally important to encourage development and challenge your team members.


The Support Challenge Matrix


A valuable tool for understanding the dynamics between support and challenge is the Support Challenge Matrix. This matrix outlines four leadership styles:

  • Protect: High support, low challenge. This style can lead to a culture of entitlement and mistrust.

  • Liberate: High support, high challenge. This style can foster a culture of empowerment and opportunity.

  • Abdicate: Low support, low challenge. This style can create a culture of apathy and low expectation.

  • Dominate: Low support, high challenge. This style can lead to a culture of fear and manipulation.


The Frustration of Unseen Potential

One of the most frustrating aspects of overprotective sub-leaders is the missed opportunities for growth and development. Leaders may discover that their team members are capable of handling more complex tasks, taking on greater responsibilities, or even leading their own projects. However, due to the sub-leader's protective instincts, these opportunities remain untapped.


Understanding the Sub-Leader's Intentions

The reasons behind a sub-leader's overprotective behavior can vary. In some cases, their intentions may be well-meaning. They might be trying to prevent their team members from feeling overwhelmed or burned out. However, in other cases, their behavior may be driven by less positive motives. For example, they might be trying to secure their own position as the gatekeeper of information or resources.


It's also worth considering whether the team leader's own feelings of overwhelm might be projecting onto their team. If the leader hasn't effectively delegated tasks or responsibilities, they may assume that their team members are also feeling overwhelmed. This can lead to overprotective behavior from sub-leaders who are simply trying to follow the leader's example.


Addressing Overprotective Sub-Leaders

  1. Assess the Sub-Leader's Style: Use the Support Challenge Matrix to identify the sub-leader's default leadership style. This will help you understand the underlying reasons for their behavior and tailor your approach accordingly.

  2. Open Communication: Have a candid conversation with the sub-leader, expressing your concerns without judgment. Focus on the impact of their behavior on the team's development and overall performance.

  3. Set Clear Expectations: Outline the expectations for team leadership, emphasizing the importance of fostering growth, accountability, and collaboration. Refer to the Support Challenge Matrix to illustrate the desired leadership style.

  4. Provide Support and Coaching: Offer guidance and resources to help the sub-leader develop the skills needed to balance support with challenge. This could include workshops, mentoring, or coaching sessions.

  5. Encourage a Growth Mindset: Emphasize the importance of viewing challenges as opportunities for growth and development. Encourage the sub-leader to adopt a growth mindset and foster a similar attitude within their team.

  6. Monitor Progress: Regularly check in with the sub-leader to assess their progress and provide additional support as needed.


Remember: The goal is not to punish the sub-leader but to help them understand the importance of striking a balance between protection and development. By fostering a culture of growth, accountability, and support, you can empower your team members to reach their full potential.

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