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Writer's pictureRyan Mayfield

Should you hire generalists or specialists?



The early days of an organization are a whirlwind. You and your team wear multiple hats, tackle every challenge head-on, and celebrate every milestone together. Most of these team members aren’t necessarily experts in what they do; they are generalists who work hard to do many different things. Your generalists are the backbone of your hustle - they're good at a lot of things which are essential to your growth.


But as your organization matures, a critical decision arises: how do you elevate your team while retaining the loyalty of your founding crew?


The answer lies in a strategic shift from generalists to specialists. Bringing in experts in specific areas allows for deeper focus, higher quality work, and ultimately, a higher ceiling for your organization. However, this transition can be fraught. You might feel a loyalty conflict - these generalists were there from the beginning, they believed in your vision, and they're a part of your story. How can you justify letting go of some of their responsibilities?



The good news is, you don't have to. Here's how you can integrate specialists while honoring your loyal generalists:


  • Communicate Early and Often: Be transparent about your company's growth trajectory and the need for specialized skills. Explain how specialists will complement, not replace, your existing team.

  • Embrace the "Generalist Whisperer" Role: Let your generalists transition into a hybrid role. They can become mentors and knowledge repositories for the specialists, ensuring continuity and institutional memory. This "Generalist Whisperer" role is invaluable, fostering a smooth knowledge transfer and maintaining the company culture.

  • Focus on Strengths: Conduct individual assessments to identify your generalists' strengths and interests. Can they delve deeper into a specific area, becoming specialists themselves?

  • Invest in Upskilling: If your generalists are open to it, provide training and development opportunities to help them acquire new skills and potentially transition into more specialized roles.

  • Recognize and Reward: Publicly acknowledge your generalists' contributions to the company's growth. Highlight their new role and its importance to the team's success. This fosters a sense of value and appreciation.


By following these steps, you can create a win-win situation. You bring in specialists to elevate your team while empowering your loyal generalists to evolve and find new purpose within the growing organization. Remember, their experience and institutional knowledge are invaluable assets. By embracing a specialist-generalist hybrid approach, you leverage the best of both worlds, ensuring a smooth transition and continued success for your business.

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